FAQ

Our most asked questions

Find answers to our most frequently asked questions.

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Processing Time

All orders require 7-10 business days for processing before shipping.

Business days are Monday through Thursday only and do not include weekends or holidays. Orders placed on Friday, Saturday, or Sunday will begin processing on the next available business day (Monday)

can i cancel my order?

once an order is placed a customer has exactly 1 hour from the purchase time to cancel their order. After 1 hour your order cannot be canceled or changed under any circumstance

Shipping Policy

Standard Shipping is 3-5 Days

Purchase Agreement form must be filled out before the order can be shipped.

Refund policy

Once your order has been processed your order is final. We do not offer refunds/exchanges under any circumstance

if there is a mistake on our end will we fix it.

Purchase Agreement Form

To protect our company and customers, we have implemented an ID verification. This way, we can avoid fraudulent orders. The name on the order MUST match the name on the ID. FORM

Package Protection

If you’ve purchased package protection and need to make a claim, head here to File a Claim